Fix Microsoft Store Error Code 0x87E10BD0 on Windows PC

Many Windows users see an error code 0x87E10BD0 in the Microsoft Store when trying to download a game like Forza Horizon 4, Sea of ​​Thieves, etc., or other app. The error is very common and keeps showing up on Windows devices.

Something unexpected has happened and your purchase cannot be completed. Error code: 0x87E10BD0.

What causes Windows Store error code 0x87E10BD0?

Some error codes appearing in the Windows Store are not new. This is a different error code, but it could definitely be due to some old factors like a corrupted Windows Store cache or an issue in the store.

There are other reasons like you are not logged in while downloading the app or missing AUInstallAgent which is nothing but a folder that sometimes goes missing and you have to recreate it to fix the problem. We’ll all talk about it in detail and see solutions for each potential cause.

Fix Microsoft Store error code 0x87E10BD0

If you need to resolve Windows Store error code 0x87E10BD0 on your Windows 11 or Windows 10 PC, update your PC first. Sometimes installing the latest version is enough to fix the problem. Do it and if the problem persists, try these solutions.

  1. Sign in to your Microsoft account
  2. Recreate AUInstallAgent
  3. Reset Microsoft Store
  4. Try to download another app
  5. Troubleshoot in Clean Boot Mode

Let’s talk about it in detail.

1]Sign in to your Microsoft account

Often times, the error appears when you are not signed in to your Microsoft account. And according to many users, adding a Microsoft account and then downloading the app can fix the problem. So, first, check if you are logged into your account, if not, open To run, type “ms-settings: emailandaccounts”, and click OK.

Now click Add a Microsoft account, enter your credentials and login. Finally, check if the problem persists.

2]Recreate AUInstallAgent

According to many users, problems can arise if the AUInstallAgent folder is corrupted or missing. If it’s corrupted, you need to delete it and then recreate the folder, if it’s missing, we just need to recreate the folder.

Open To run through Win + R, paste the following location and click OK.


Now check if you have AUInstallAgent folder. If you have the folder, delete it and create a new one. Rename the newly created folder AUInstallAgent. If there is no such folder, all you need to do is create a new folder.

3]Reset the Microsoft Store

As mentioned earlier, the problem can arise due to Microsoft Store cache. It can get corrupted and hence trigger such errors. In this case, your best bet is to reset the Store and clear the cache. You can easily do the same from Windows settings.

  1. Open Settings.
  2. Go to Applications> Applications and features.
  3. Then search Microsoft Store.
  4. For Windows 11: Click on the three vertical dots and click on Advanced options. For Windows 10: Select the application and click Advanced options.
  5. Finally, click on Reset.

Wait for your request to be processed and your Microsoft Store will be reset.

You can also reset the Microsoft Store cache by running wsreset.exe. To do this, just paste “wsreset.exe” in the Run box and click OK. This way a CMD screen will appear and your problem will be solved.

Then you try to download the app again, hope it works this time.

4]Try to download another application

This is not a fix, rather it is a workaround that has helped countless users to resolve the error code in question. Rather than downloading the game you tried before, go with a lightweight app, such as Netflix. If you are able to download it, try to get the app that gave the error code again. For many users, this workaround worked.

5]Troubleshooting in Clean Boot mode

The problem could also be caused by other apps interfering with your download. In this case, you need to troubleshoot in Clean Boot and see which app is causing the problem. If the problem is due to interference from another program, you will be able to upload it to Clean Boot as no unnecessary services or applications will be running in the background.

We hope you can solve your problem with the solutions mentioned in this article.

How do I fix Windows games on my PC?

If you want to repair games installed from the Windows Store, try using the Windows Store Apps Troubleshooter. It is a great tool that will solve the problem for you. Also, before purchasing any game, make sure your system meets the minimum system requirements to run the game. Apart from that, you should check our guide to fix your system crashing or freezing issue when you are trying to play a game.

That’s it!


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