How to fix “Microsoft Store freezing” issue on Windows 10 PC


This tutorial is for solving the “Microsoft Store Freezing” issue on a Windows 10 PC. We will do our best to make sure you understand this guide. I hope you will like this blog How to fix “Microsoft Store freezing” issue on Windows 10 PC. If your answer is yes, please share it with your friends after reading this.

Check how to fix ‘Microsoft Store Freezing’ issue on Windows 10 PC

Microsoft Store (formerly Windows Store) is Microsoft’s official marketplace for downloading apps. Some Windows applications can only be obtained on their own. It makes it even more frustrating when the official Windows store stops working or doesn’t open quickly. Your Microsoft Store is not working? If so, we’ve rounded up the steps that help fix Microsoft Store. Whether you’re running a troubleshooter to find and fix a problem or clear the cache automatically, one of the helpful tips below will likely get the job done.

It does have a few good things (like those free apps) though, and if you’re a gamer you might need access to download games from the Microsoft stable like Forza Horizon 4 and Gears. of War 4. If your Windows Store isn’t working, here are the best solutions to get it working again. The Windows Store, the Microsoft Store, whatever you call it, isn’t the most famous store, riddled with bugs, glitches, and a tendency to not work.

The basics

Before finding the right solutions, there is a small checklist to check before continuing:

  • Windows is up to date
  • UAC (User Account Control) is enabled
  • Your video card / GPU drivers are up to date

If they’re all in place but your Windows Store still isn’t working, move on to the next fixes.

For games, use the Xbox app instead

Microsoft has taken a giant leap into the gaming scene by introducing a new store and subscription service focused on PC games. The new Xbox app lets you buy and play the same games you’ve played from the Windows Store before, but with the added benefits of friend lists and other player-centric features.

The Xbox app is still technically in beta, but it’s already much better to use in games, and the optional Xbox Game Pass is easily one of the better deals on PC games, giving you access to a huge rotating bookcase. of PC games. for a small monthly fee.

We have a feeling that Microsoft is hoping to move gamers who buy games from its store to Xbox, so if you’re having trouble with the Microsoft Store and mostly playing on it, you can also take the plunge instead of sticking around. what looks more and more like a sinking ship.

Change your DNS address

One of the most common error messages that can appear when your Windows Store is down is the error “0x80131500”. This can happen if your PC connects to the Internet through certain DNS servers, which are automatically assigned by your ISP and / or your home network settings.

To change the address of your DNS server, go to “Settings (click on Start then on the cogwheel icon) -> Network and Internet -> Change adapter options”. Next, right click on your network connection, click Properties, then in the new window scroll to “Internet Protocol Version 4 (TCP / IPv4)”, right click and click Properties.

In the “Preferred DNS Server” box, enter the address 1.1.1.1, which is Cloudfare’s universal DNS resolver. Click OK and hopefully the Windows Store will work again.

You can also try using Google’s public DNS server which has the following IP addresses:

Change the computer time

One of the most effective, but somewhat odd, methods of resolving Windows 10 Store crashes is to make sure your computer clock is accurate. When the Windows Store starts, it tries to synchronize the store’s time with yours. If the two times are different, sometimes the store will refuse to load. It’s very frustrating but also very easy to fix.

  • To make sure your click is up to date, right click on the taskbar and click “Set Date / Time”.
  • First, navigate to “Set time automatically” and turn it off by clicking the button below.
  • When you have finished processing your request, reactivate it. This will update the time to be more precise. Also make sure your time zone is set correctly! Once done, try opening the Windows Store again and see if the crashes persist.

Set as owner of WindowsApps folder

Sometimes the problem is that you don’t have the WindowsApp file on your computer. It might sound a bit strange, but sometimes the files are modified to prevent you from accessing them, even though they are on your machine and associated with your account. Telling the computer to give you full control over the WindowsApp folder will sometimes allow the Store to do its job properly.

To do this, you will need to perform a number of security-based actions on the WindowsApps folder. Luckily, we’ve published a guide in the past that details how to access your WindowsApps folder step by step, so check it out.

Clear Windows Store cache

The easiest solution is to reset the Windows Store cache, which may have become cluttered and buggy over time. To do this, press Ctrl + R, then in the Run box, type wsreseta and press Enter. A command prompt window should appear stating that Windows is resetting the store cache. When the window closes the job is done, so you can try opening the store again to see if it is working properly.

Reinstall the Windows Store

It might sound drastic, but sometimes the best way to fix Windows Store issues is to reinstall. Unfortunately, it’s not as easy as going to the “Apps & Features” list. (You didn’t think Microsoft would make things that easy, did you?)

You will need to uninstall the Windows Store through Powershell.

  • Press the Win key, type powershell, right click on the search results, then “Run as administrator”.
  • In Powershell, type get-appxpackage -allusers
  • Find the entry “Microsoft.WindowsStore” and copy the information from the line “PackageFullName” to the clipboard.
  • On a new line in Powershell, type remove-appxpackage followed by a space, then paste the PackageName you copied to the clipboard. To me it looked like this: but to you it may vary slightly depending on the Windows Store version number.
  • Press Enter and the Windows Store will disappear. Restart your computer.
  • To reinstall the Windows Store, you will need to go back to Powershell as administrator and type the following:

Disable proxy / VPN servers

If you have a proxy server (or VPN for that matter) enabled, you could be sending your Windows store out of control because your PC’s IP address doesn’t match your Windows account details. So first, if you have a VPN turned on, turn it off. VPNs typically come with client apps that have a simple on / off switch.

Proxy connections, on the other hand, are a bit more devious and you might not even know if you have one enabled.

To check this and deactivate your proxy connection, click on the Start button, then on the “Settings” icon. In the Settings window, click “Internet and Network Proxy” in the left pane, and then make sure the “Use a proxy server” slider is turned off.

Reset Windows Store

Starting with the Anniversary Update, you have the option of resetting Windows apps, which will clear your cache and data, making them essentially like new. This is a bit more drastic than the “WS Reset” option, as it will erase all your preferences, login information, settings, etc. (Don’t worry, you’ll still have the app you installed from the Windows Store.)

To do this, right click on the “Start button -> Apps & Features”, then scroll to “Store” in your list of apps and features. Click on it, then click on “Advanced options” and, in the new window, click on Reset. You will receive a warning that you will lose data in this app. Click “Reset” again and you’re done.

Re-register the Windows Store app

Another way to reset the Windows Store app is to re-register it on your PC. Click Start, type cmd, then right-click on the Command Prompt when it appears in the results and click “Run as administrator.”

At the command prompt, type the following command to re-register Windows Store on your PC:

Once you’ve done that, the Windows Store should re-register and hopefully be in good working order again.

Final Words: How To Fix “Microsoft Store Freezing” Issue On Windows 10 PC

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