How to Reset Microsoft Store in Windows 10 and 11

Resetting the Microsoft Store is easy to do whether you’re on Windows 10 or 11.

Using the Microsoft Store

Microsoft Store is a convenient way to download and install apps on your Windows computer. However, sometimes you may experience errors when trying to launch Microsoft Store or install apps from it.

You can perform a reset or clear the cache to fix many issues with the app. Here we show you how to reset Microsoft Store in Windows 11 and 10 systems.

How to Reset Microsoft Store from Settings

You can access the Microsoft Store app’s advanced options in settings to perform a reset or repair. Follow these steps to reset the app through settings.

  1. hurry Win + I to open Settings.
  2. In the left pane, click the apps tongue.
  3. In the right pane, click Apps and features.
  4. You can scroll through the list of apps or use the search bar to locate Microsoft Store application.
    Microsoft Store advanced options
  5. Then click on the Three-dot menu next to Microsoft Store and select Advanced options.
    Reset Microsoft Store Windows 11
  6. Scroll to Reset section. Here, click repair if you want to repair the app.
  7. Otherwise, click Reset. Then click Reset again to confirm the action.

Related: How to install the new Microsoft Store on Windows 10

How to Clear Windows Store Cache via Command Prompt

Clear Microsoft Store cache

If you don’t want to reset the Microsoft Store, you can use the WSReset.exe tool to clear the application cache. This is a built-in command prompt utility that quickly clears cache and launches the Microsoft Store.

To clear Microsoft Store cache:

  1. press the Win + R key to open the To run dialogue.
  2. Type ordered and click Okay to open the command prompt.
  3. In the Command Prompt window, type the following command and press Enter to run:
  4. When running, you will see a blank window associated with Microsoft Store. The tool may take some time to clear the cache, so wait for it to complete.


When finished, the tool will automatically close and launch Microsoft Store. Now you can continue to install or update the app without any problem.

Related: How to fix a damaged Microsoft Store cache

Reset Microsoft Store to Fix Problems

You can fix common Microsoft Store errors and other issues by clearing the app cache. If that doesn’t work, reset the app to restore the default setting. If the issue persists, explore other issues that may prevent Microsoft Store from opening.

windows store
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